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Privacy Policy
Effective Date: March 20, 2026
1. Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Service address (if provided)
- Any information you submit through forms, bookings, or customer support requests
When you opt in to receive SMS messages, we also collect your mobile phone number and consent records.
2. How Our Company Uses Your Data and Information
We use your information to provide and manage our services, communicate with you, and support day-to-day business operations.
This may include service-related communications such as updates, reminders, and customer support messages, including SMS when you have opted in.
We do not use your information for unrelated purposes without your consent.
For SMS communications specifically, we only use your phone number to send messages related to services you requested or agreed to receive.
3. SMS/Text Messaging Terms
By providing your phone number and opting in, you consent to receive SMS messages from us. Consent is not required as a condition of purchase.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Message Types May Include:
- Appointment reminders
- Service updates
- Customer support messages
Opt-Out Instructions:
You may opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
Message and data rates may apply depending on your mobile carrier.
4. SMS Consent & No Sharing Policy (CRITICAL)
We respect your privacy and are committed to protecting your SMS consent data.
We do NOT share, sell, rent, trade, or disclose SMS opt-in information or phone numbers with third parties or affiliates for marketing or promotional purposes.
Your SMS consent and phone number are used strictly for direct communication between you and Sunset Air, Inc.
5. Data Security Practices
We implement reasonable and appropriate security measures to protect your personal information, including SMS-related data. These measures include:
- Restricted employee access to personal data
- Secure storage systems and safeguards
- Industry-standard security practices
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services to you
- Comply with legal obligations
- Maintain business records
7. Sharing of Information
We do not sell or rent personal information.
We may share limited information only with trusted service providers who assist in operating our business (such as scheduling systems or communication platforms). These providers are required to protect your information and use it only for authorized purposes.
8. Your Privacy Rights
You may request to:
- Access your personal information
- Update or correct your information
- Request deletion of your data (where legally applicable)
To make a request, contact us using the information below.
9. Contact Information
If you have questions about this Privacy Policy or your SMS data, you may contact us at:
Sunset Air, Inc.
Email: info@sunsetair.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Sunset Air is sensitive to the private nature of information you provide to us over the Internet. Our Privacy Policy is designed to protect your personal information while at the same time giving you the opportunity to obtain interesting and useful information, products and services.
Personal information may include your name, phone number, address and e–mail address along with other information by which you can be personally identified.
We also collect usage information from you when you visit us. Web Site usage information is not identifiable information. It describes how our Web Site is used and navigated, including the number and frequency of visitors to each Web page and the length of their stay. Web Site usage information also includes the domain names of browsers that visit our Web Site, time of day the Web Site was visited and other non–personally identifiable information.
Please click here to contact us if you have any further questions about our privacy policy or to stop receiving future emails, phone calls, or other direct communications from Sunset Air.
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Sunset Air website. Any data collected will be used in accordance with our privacy policy and Google’s privacy policy.