Don’t risk another cold morning or another system failure. Upgrade to a reliable, energy-efficient heat pump now — during the slow season, at 50th Anniversary pricing — and never worry about your HVAC system again. Upgrade to a reliable, energy-efficient heat pump now — during the slow season, at 50th Anniversary pricing — and never worry about your HVAC system again.
If you’re tired of restarting your furnace at 6 AM, watching your energy bills climb higher every month, and living in fear that your system will die on the coldest night of the year — you’re in the right place. Sunset Air has helped 1,200+ Thurston County families replace failing HVAC systems with modern heat pumps that deliver consistent warmth, improved efficiency, and total peace of mind.
1,200+ Google Reviews
Serving Thurston County
Parts & Labor
1,200+ Google Reviews
Technicians
It’s 6 AM on a Tuesday in January. You wake up to a cold house — again. The furnace quit sometime during the night. You stumble downstairs in a sweatshirt, manually restart the system, and pray it kicks on. It does. For now.
Your spouse is bundled up making coffee, muttering about how the house never feels warm anymore. The kids complain their bedrooms are freezing while the living room is stuffy. You’re constantly adjusting the thermostat trying to find a balance, but someone is always uncomfortable.
Then the energy bill arrives. You nearly choke. You’re spending more than ever and getting LESS comfort than ever. You nearly choke. You’re spending more than ever and getting LESS comfort than ever. The money you’re wasting on an inefficient 20-year-old system could be going toward your family, your home, your future — instead it’s disappearing into thin air.
You know this furnace is living on borrowed time. A repair tech told you last fall “it could go at any time,” but you didn’t pull the trigger. Now you wish you had.
Because here’s what keeps you up at night: What if it dies in December? What if you’re forced into an emergency replacement during the coldest week of winter, scrambling to find a contractor who isn’t booked solid, with zero leverage?
You don’t want to be that person. You want to handle this NOW — on your schedule, at a fair price, with a contractor you can trust — before you’re forced into a crisis.
Save significantly on a fully-installed Carrier heat pump system during our 50th Anniversary celebration. Discount varies by system size — ask your consultant for details. This is our biggest price reduction of the year — ends March 31st.
Modern cold-climate heat pumps are engineered for the Pacific Northwest. The Carrier systems we install work efficiently down to -15°F — far colder than Lacey/Olympia ever gets. Our customers stayed warm through the 2024 cold snap, the 2019 polar vortex, and every winter in between.
We break down every quote in detail so you know exactly what you're paying for — equipment, labor, materials, permits, and every rebate you qualify for. No hidden fees. No surprise add-ons. Our 1,267 Google reviews at 4.9 stars speak for themselves. People don't leave reviews like that for companies that rip them off.
That's exactly why we don't just give you a price and walk away. We run a Manual J load calculation — the industry-standard method for finding the exact capacity your home needs. Not a guess. Not a rule of thumb. Math. Then we walk you through 2–3 options:
We conduct a thorough pre-installation assessment — ductwork, electrical panel, venting, thermostat wiring. If we find potential issues, we tell you upfront before a single tool comes out. Our reviews consistently cite finishing on time and on budget.
We've been in this community for 50 years. We're not commission-based salespeople trying to maximize a transaction. We're Carrier Factory Authorized Dealers with certified technicians who live in Lacey, Olympia, and Tumwater. Your neighbors. Our reviews use the words 'no pressure,' 'honest,' and 'trustworthy' over and over. That's not an accident — that's our culture.
Yes. Modern heat pumps are significantly more efficient than furnaces and aging HVAC systems. With rising utility rates in the Puget Sound area, upgrading to a high-efficiency system helps protect you against future rate increases — even if it doesn't guarantee a specific dollar savings figure. We'll walk you through what to realistically expect during your free estimate.
Posted on Google![]()
Jason1 days agoTrustindex verifies that the original source of the review is Google.
We had our attic furnace replaced along with a water heater. Two separate surfaces. Let me just say, this should have been a 4-5 star rating, but sadly it's not. *Sales - Sales was great. Great communication, on time, explained everything, walked through financing, no major hiccups. No complaints. 5 stars. *Install - The install went smooth. Took a day of time for both items, the installers were friendly, did all they did timely, took care of the space. No issues. Explained everything well and did a nice wrap up. 5 stars. *Post install - This is where we've run into some hiccups. This is install completed early this year, April. Post QA checkup happened in April as well. There were some minor items to complete. Some minor dry wall repair and touch up painting. If this step never happened I would rate Sunset higher than 2 stars, but since April multiple follow ups, missed appointments, no shows, etc... I understand things happen, but no call/no show is a complete care for the customer's time. Taking off work early, taking time out of my day to make a day time appointment, etc... Even one time I can understand, but multiple times where I have to initiate a call after the appointment time passes to ask where the technician is, is well, pretty unacceptable. Especially knowing this is the person who makes the last impression on the customer. It's now September.... and I'm still waiting. I 100% want to support a local business, but I would probably not use Sunset again, due to wasting hours of my time waiting to have the last 5% of total service complete. I just caution anyone who values their time to consider it feels like the company doesn't care about your time.Posted on Google![]()
Cody Taylor2 days agoTrustindex verifies that the original source of the review is Google.
We had Sunset Air install our ChargePoint EV charger and they did a great job. We ended up needing a subpanel added, which I wasn’t originally expecting, but they explained everything and made the whole process really easy. The installer was friendly, knowledgeable, and did really clean work. Everything turned out great and everything has been working perfectly ever since. Really happy with the experience and would definitely recommend Sunset Air.Posted on Google![]()
Paul Tomassene3 days agoTrustindex verifies that the original source of the review is Google.
Annual maintenance call he was very knowledgeable and answered all my questions very satisfied with his work.Posted on Google![]()
Leslie Goldstein3 days agoTrustindex verifies that the original source of the review is Google.
Fantastic, thorough with good explanations. Andre was grearPosted on Google![]()
Mark Sundberg10 days agoTrustindex verifies that the original source of the review is Google.
We just replaced our furnace/AC. With HVAC it's mostly about the quality of the installation. We like our Carrier equipment choice. We LOVE the installation! The whole Sunset team was great to work with. Zero problems. Cecil and Blaine finished things off and made double sure the job was done right. You should definitely check w. Sunset Air and have Britton come out to size things up. He's a very sensible, experienced expert in this field, low pressure, good detail, and he came out personally to check on site install, which is rare. Seriously, just call Sunset!+3Posted on Google![]()
Renee Kinyon23 days agoTrustindex verifies that the original source of the review is Google.
My husband and I have used SS Air for 15 years to service a unit they originally installed. We just had to have a new unit installed and from Jesse coming out for an estimate, to the installation guys, Devin, Jerry, Brett and Patrick, they were all great. They were there for 2 long days and I couldn't say more positive things about how everything went.Posted on Google![]()
David Dues29 days agoTrustindex verifies that the original source of the review is Google.
Sunset air did a great job installing my Daikin System. Professional organized and the install was clean communication with solid. Everything works exactly as expected.Posted on Google![]()
Barb Westall30 days agoTrustindex verifies that the original source of the review is Google.
Sage and his trainee cleaned the furnace and the gas fireplace and did very good, clean job. Thank you Sunset for such good, quick service.Posted on Google![]()
Bert Williams30 days agoTrustindex verifies that the original source of the review is Google.
Jonathan was very thorough, respectful and knowledgeable!Posted on Google![]()
Tamara Anderson32 days agoTrustindex verifies that the original source of the review is Google.
Robbie was great. Helped figure out issues out and was very thorough and personable. Thanks.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
1,200+ Google Reviews
Serving Thurston County
Parts & Labor
1,200+ Google Reviews
Technicians
Qualified buyers get 0% interest, no payments for 18 months. Quick approval — most decisions in 24 hours. Quick approval — most decisions in 24 hours. Ask your consultant about payment schedule options.
Pay cash and keep the full 50th Anniversary discount. Example: Pay cash and keep the full 50th Anniversary discount. We handle all rebate paperwork and identify every incentive you qualify for during your free estimate.
Can’t do 18 months? We offer extended financing up to 10 years for qualified buyers. Ask your consultant about monthly payment options that work for your budget.
| Current System (20-Year Furnace) | New Carrier Heat Pump |
| $340/month average energy bill | $215/month average energy bill |
| Frequent repairs — $200–800 each | Warranty-covered for 10 years |
| Risk of $5,000 emergency replacement | Zero risk — new system installed |
| ANNUAL COST: $4,000+ | ANNUAL COST: $2,580 |
Replace your system now — during the slow season, at discounted pricing, with time to make a smart decision.
Or roll the dice and hope your 20-year-old furnace survives another 10 months.
What would the smart version of you do?
Book your free in-home assessment. Get a detailed written estimate with rebate calculations. Zero pressure. Zero obligation. Zero cost.
Fill out the form (60 seconds). We’ll call you within 2 hours to schedule a convenient time.
A certified Sunset Air consultant visits your home, evaluates your system, and answers every question. No pressure. Just information.
A certified Sunset Air consultant visits your home, evaluates your system, and answers every question. No pressure. Just information.
Most installations complete in 1–2 days depending on system complexity. We'll give you an exact timeline during the estimate — and we stick to it.
We break down every quote in detail so you know exactly what you're paying for — equipment, labor, materials, permits, and every rebate you qualify for. No hidden fees. No surprise add-ons. Our 1,267 Google reviews at 4.9 stars speak for themselves. People don't leave reviews like that for companies that rip them off.
We're a Carrier Factory Authorized Dealer and primarily install Carrier systems. We also install other premium brands upon request.
Modern heat pumps are significantly more efficient than older furnaces and HVAC systems. With utility rates continuing to rise in the Puget Sound region, upgrading to a high-efficiency system is one of the best ways to reduce your exposure to future rate increases. We'll walk through realistic expectations during your free estimate — we won't promise specific numbers we can't guarantee.
Your system includes a 10-year parts and labor warranty. If anything goes wrong, we fix it at no cost. Plus 24/7 emergency service for urgent issues.
We can provide a rough range, but accurate quotes require an in-home assessment. Every home is different — we won't guess at something this important.
No problem. The estimate is free and there's zero obligation. We'll shake hands, you'll have our information, and you can call us when you're ready.