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Dispatcher/Customer Service Representative
Sunset Air has a current job opening for a Dispatcher in the Residential Service Department. Qualified candidates will have 2+ years of experience in dispatching and customer service. The Dispatcher is responsible for creating and managing our Service Technicians daily schedules and dispatching technicians to each service call as well as taking care of our customers. We are looking for candidates with excellent customer service skills and the ability to work in a fast paced environment. Strong analytical and critical thinking skills are required. Experience with problem solving and conflict resolution is preferred. Clear and concise communications with department managers, co-workers and most importantly our customers, is required in this position.